We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It took it 12 days to arrive from Poland. I am very happy with the order. The machine works perfectly!
Good thing for freezing. Removes air and stocks up the package. Saves space in the freezer, keeps products. It came quickly. Price is good
Everything is fine
In 4 days in Krasnodar delivered Courier sdeca. It looks like everything is normal. I didn't check it. In a set of 15 bags and a knife
Exactly like the picture. He arrived very soon and works great.
Very good packing quality. Super fast delivery (next day). Powerfull vacuum.
Thank you for a good product at an affordable price. The vacuum function is good and I am very satisfied!
It looks good, when I try, I'll leave an opinion. Gift bags are coming.
Very satisfied, thank you. Fast delivery, packed perfectly. The box is not crumpled. Works fine. It is good to stock and vacuum. Recommend
Sends fast but the plug is not European. So can not use it
well received.... very good item happy to have it... recommend
Доставлено без повреждения Всё целое, в деле не пробовала, по позже дополню отзыв.
thank you for the fast delivery. everything is alright. 2020.08.11-2020.08.17.
Look exactly in the photo. Works well. Recommended. Extra fast delivery,- received within a week
Товар пришел за 5 дней на вид качественные, проверил огонь!!! очень доволен вакуумирует очень хорошо главное немного прижимать сам вакуумматор чтобы лучше высасывал воздух ). Покупал через кешбек и вернул 4,25% от покупки кому интересно вот ссылка для регистрации и покупки через кешбек https://tds.megabonus.co*m/invite_a_friend_ru?u=157592 уберите звездочку (*)просто вставляйте ее в адресную строку и энтер, регистрируйся и получай назад деньги )
It's okay. Shipping fast. I'll check the feedback.
Ещё не опробовала, позже, отпишусь
Cool thing, I regret that I did not buy before Delivery fast (Week from strength)
Everything perfectly came whole only instruction in English but you can understand everything in 7 days in a box package roll and knife
Everything works fine, extremely simple. I'm happy with the preacquisition. Sending chose from Russia so the delivery was sooo fast, I really surprised, the Kemerovo region was reached in a week. In the kit were bags. My dad wrote out exactly the same from Moscow from some site, for 1700 plus paid delivery. Issued on one day, I came to order, and he does not yet))) so I recommend! By the way, the parcel is not tracked, but in fact it is not necessary.