Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get to the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is more affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
Shipping & Tracking:
Shipping time varies by location. The maximum shipping time is 90 business days. This doesn’t include our 2-5 day processing time.
To know more about shipping and delivery, please click here or visit our shipping page.
You will receive an email with a tracking number once your order is shipped but sometimes in the case of free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
You can visit our tracking page or click here and use your tracking number which you have received in the order shipped email notification.
Please be advised that sometimes there might be delay for cross-border tracking information updates.
Sometimes there might be delay for cross-border tracking information updates.
Don’t worry, your money and package have always been protected, and all you need to do is wait for shipping information update.
In the meantime, you can click here and use your tracking number to check the current status of your shipment.
Due to a sharp slowdown of global logistics efficiency, the buyer protection time has been extended to 90 days instead of the previous 45 days. Please wait for the order with kind patience. Your understanding is highly appreciated.
Please refer to Covid-19 Updates for more information.
Orders and Cancellation:
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
You can request a refund or reshipment for ordered products if:
We do not issue the refund if: